FAQs

FAQs

Where do you ship?

Right now we are only shipping to the continental US and Canada.

How long until I get my order?

Orders are processed within 2 days and shipping is usually around 5 days. If it has been more than 8 days and you have not received your order please email lilubeanbaby@gmail.com

Where do we ship our orders from?

All of our bath and body products are made in and shipped from the USA. Some of our beddings and accessories are made by international artisans but shipped from warehouses in the US.

What is your return and exchange policy?

We accept returns made within 10 days of receiving the product.

The quickest way to exchange an item is to return the product and separately purchase the new item.

Please email lilubeanbaby@gmail.com to start the return process

How can I change my order once it’s placed?

Unfortunately we can’t make changes to orders once they’re placed. Once you receive the product you can start a return.